TERMS AND CONDITIONS

  1. If you cancel more than seven days before your booking date we will give you a full refund. If you need to cancel less than seven days and up to 24 hours from your booking time we will offer a full credit note or a 50% refund exclusive of the booking/administration fee.
  2. All tickets are transferable.
  3. Refunds will only be processed in the event of cancellation of the event and not due to weather conditions.
  4. All bookings are subject to a non-refundable 7% booking/administration fee.
  5. Fearaphobia is a 15+ event.  We do make exceptions for visitors under 15 years old, but they must have a responsible adult on site who must sign a waiver prior to park entry.
  6. in the event that Fearaphobia cannot go ahead as a result of Public Health guidelines, we will issue a full refund less the booking/administration fee of $5 per booking.

WARNING!!!!!!

Our goal is to make sure everyone enjoys the experience gets a good scare and has a good laugh – but to do this, we need all our patrons to abide by the rules – nothing stupid, just common sense!

You will NOT be allowed to enter any of the attractions in Fearaphobia if you suffer from or have any of these conditions …

  • Recent surgery or illness:
  • Heart disorders / pacemakers /high blood pressure
  • Seizures / epilepsy / dizziness / motion sickness / asthma or any other type of physical or mental issues
  • Pre-existing limb or body injuries
  • Pregnancy
  • Neck or back disorders
  • Under the influence of Alcohol , Medication or Drugs
  • No photography of any kind including video or the use of mobile phones
  • No Smoking, eating or drinking (except in designated areas)
  • No bare feet – ‘Closed in shoes’ must be worn
  • No loose items
  • No hats of any kind
  • No wearing hearing aides
  • No body impairments such as prosthesis
  • No running

 * Abuse of any kind will not be tolerated

*Sharp  or dangerous objects  (bags may be searched)

Our attractions feature Dark environments, bright lights, strobe effects, loud and sudden noises, fog effects, water effects, confined spaces, latex props and characters including live actors and performers

DO NOT ENTER IF YOU SUFFER FROM A CONDITION THAT MAY BE AGGRAVATED BY ANY OF THESE ELEMENTS

SAFETY

We take safety very seriously. Do not touch any of our props, sets, actors, performers or other personnel

Do not touch our actors and they will not touch you!

Be prepared for unintentional or accidental contact either by an actor or props inside this ‘dark environment’ …this does not allow you to re-act in any such manner as to cause harm to our actors or performers!

We reserve the right to refuse admission to anyone who is acting in an unsafe manner!

Security will be available throughout this event to deal with any dangerous, unruly or abusive behaviour

You will be asked to leave the premises and police will intervene if necessary

Not adhering to these conditions or abiding by written instructions (signage) or verbal directions given by any of our staff or crew could lead to serious injury or death

You will assume all risks including bumping into things in the dark…all care is taken but no responsibility.

RISK WARNING: Participation in Fearaphobia may involve a significant risk of feeling scared, frightened, anxious, disoriented or confused which may then cause you to suffer a personal injury including the possibility of serious injuries, permanent disability or death. All participants who engage in such services do so at their own risk.

There are no refunds once you enter.

Fearaphobia reserves the right to refuse admission to anyone at any time and to remove customers from an event or venue for any reason. In the event that admission is refused or a customer is requested to leave an event or is forcibly removed, the customer agrees that they will not be entitled to a refund and will not be entitled to make a claim against Fearaphobia for any reason.

I will also take full responsibility for any persons under 15 years of age that are in my care.

BE PREPARED FOR THE MOST FUN AND LAUGHTER AND OF COURSE………….THE SCARE OF YOUR LIFE !!!!!!